Standards
Certification systems
Proposals for Industries
Head office:
+7 (812) 670-90-01

Search in Register

Claims and appeals

Certification Association Russian Register commits obligations on efficient and effective control of claims and appeals. This process is an important instrument of protection of RR clients and other users from mistakes, deficiencies and unmotivated actions.

Procedure for control of appeals, complaints and claims describes the system applying that legal and individual persons interested in receiving certificate or holding certificate, persons, who directly and indirectly are interested in making decisions by Russian Register regarding certification or in the process of certification carrying out, as well as persons interested in executing by certificate aspirant and/or holder of its business activities or other activities, can settle disputable issues appearing from the relationship with RR and/or certificate aspirant and/or holder.

Ask question

Name of Organization *
Address
Contact Person Name *
E-mail *
Phone
Core of appeal *
Attach file

* - Mandatory fields